FAQ

We apologize to our Guests
following Covid19 regulations, some of our services may be different or limited

WHAT ARE THE SERVICES INCLUDED IN THE RATE?

Rates are per person/per day (10% VAT included) and they include:

• buffet breakfast (but with a member of our staff who will serve you what requested) at our seaview reastaurant
• 2 beds and 1umbrella per room, starting from the third row on the beach in front of the hotel
• for the first row the price is € 8.00 and for the second row is € 6.00
• 1 parking space per room
• wi-fi connection in your room and inside the hotel
• use of the swimming pool from 9 a.m until 7 p.m.
• Missed meals do not recover.

WHAT DOES THE FULL BOARD RATE INCLUDE?

Breakfast, lunch and à la carte served dinner

WHAT DOES THE HALF BOARD RATE INCLUDE?

Breakfast and à la carte served dinner

HOW IS THE BUFFET SERVED?

The breakfast buffet is served by our waiter. For lunch and dinner our Chef will be pleased to serve you

DO I HAVE TO PAY THE SUNBED AT THE POOL?

NO, you can have 2 sunbeds for each room but you have to book them before (if you choose this option, you won't have your beds on the beach)

DO YOU HAVE TOWELS FOR THE BEACH?

Yes, you can hire them: the price is 3€ each

DOES THE RATE INCLUDE THE TOURIST TAX?

No, the amount for the summer 2020 is € 1,30 per person per day for a maximum of 10 days. Children under the age of 10 don't have to pay it.

In 2021 the tourist tax will start from 1st July 2021.

WHAT TIME IS THE CHECK-IN?

From 14:00

AND THE CHECK-OUT?

Until 10.00 a.m.

CAN I CHECK IN BEFORE 12.00?

Early check-in is possible (depending on the availability of the rooms and only in agreement with the management)

WHAT TIME IS THE LATE CHECK-OUT?

You need to leave your room, your parking space and your space on the beach before 10 a.m. If you would like to have a late check out, you need to ask for it to the mangement the day before your leaving.Then you can have your room available until 6 p.m. paying 50% ot the cost of the room.

WHAT ABOUT THE PARKING SPACE?

Your parking space is available from 12 a.m. of your arrrival day until 10 a.m. of your departure day.

CAN I USE THE POOL/THE BEACH IF MY ROOOM IS NOT YET AVAILABLE OR ON THE DEPARTURE DAY?

Of course, and we will be pleased to take care of your luggage and give you a sunbed at the pool or on the beach depending on the availability.

WHAT ARE THE RESTAURANT HOURS?

• Breakfast from 8:00 to 10:00
• Lunch from 12:30 to 14:00
• Dinner from 19:30 to 21:00

ARE PETS ALLOWED?

No, and we rely on your understanding if pets are not allowed in the hotel.

HOW CAN I PAY?

Cash until €1.999 (in agreement with Italian laws until 1st July 2021) By credit card, VISA, MASTERCARD, AMEXO, BANCOMAT.

WHAT DO I NEED TO DO IN ORDER TO CONFIRM MY ROOM?

A €200 deposit for each room to be sent via bank transfer

CANCELLATION POLICY FROM 1st APRIL 2021

• Cancellation / changes made 10 days before arrival date, no fee will be charged. Late cancellations or no show involve the loss of the entire deposit. In case of early departures (one day or more) will be charged the entire period booked. The rooms booked are available from 12:00am on arrival day until 10:00am of the departure day.
• Please note that in case of no show you will lose the entire amount of the deposit.
• If at your arrival you don’t respect the agreement made at the time of booking, as shown above, the management reserves the right to deduct the full amount of the stay booked.
• Any booking variations must be communicate at least 10 days before arrival, in writing via email, fax or post.

CAN I BOOK A TRANSFER?

You can book it in advance to/from airports and train stations. Tha cost of the service will be given upon request